Last updated: 12 August, 2025
At EleWinza, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing or payment-related details (processed securely via third-party payment gateways)
b) Technical Information
- IP address
- Browser type
- Device information
- Pages visited and usage data
c) Transaction Information
- Order details
- Payment status
Note: We do not store your card, UPI, or banking details on our servers.
2. How We Use Your Information
The information collected is used to:
- Process payments and transactions
- Provide and improve our services
- Respond to inquiries and support requests
- Send service-related communications
- Maintain security and prevent fraud
- Comply with legal and regulatory requirements
3. Payment Processing
All payments on this website are processed securely through Cashfree or other authorized payment gateways.
We do not collect, store, or have access to your sensitive payment information such as card numbers, CVV, or UPI PINs.
Cashfree’s use of your information is governed by their own privacy policy and security standards.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal data.
We may share information only with:
- Payment gateway providers (for transaction processing)
- Service partners strictly required to operate our services
- Legal authorities, if required by law
All third parties are obligated to protect your data.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Enhance performance and functionality
You can disable cookies through your browser settings if you prefer.
6. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no online system is 100% secure, and users share information at their own discretion.
7. User Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Policy Updates
EleWinza reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
EleWinza
📧 Email: hello@elewinza.com
🌐 Website: www.elewinza.com